Last updated August 14, 2024
Thank you for your purchase. We hope you are happy with your purchase. However,
if you are not completely satisfied with your purchase for any reason, you may return
it to us for a full refund, store credit, or an exchange. Please see below for more
information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned
items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your
proof of purchase, then mail your return to the following address:
Dr. Omer Al Bermawy
Attn: Returns
Basaksehir
Istanbul, 34480
Turkey
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process
your return or exchange. Please allow at least five (5) days from the receipt of your
item to process your return or exchange. Refunds may take 1-2 billing cycles to
appear on your credit card statement, depending on your credit card company. We
will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to
arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
omer@dr7oran.com